Some frequently asked questions, for your clarification:
Feel free to email us at info@medicOpedia.co or call us for support/ clarification on Skype: MedicOpedia.co or talk to us on +917982786472
What accreditation standards are followed in India for hospitals?
The hospitals align to JCI or the NABH accreditation which are stringent and oriented to the highest standards for medical delivery.
How much time will I have to wait for admission to a hospital and for procedure to get done?
In India there is no waiting period or queuing up, either for diagnostic procedures or for treatment. Healthcare is not worth it when there is a prolonged waiting time.
What are the essential documents I need to carry along?
Medical History/ Records/ Test reports/ Doctor referral notes/ X-rays Contact details – Residence/ Driver’s license/ Passport copies Passport size photos – keep 10-15 in hand for various purposes Bank statement/ Details of Health insurance, if any.
Should I take vaccinations before coming to India?
Vaccinations and up-to-date immunizations are a safeguard for any international travel. However, please check with the doctor in your home country, any Government advisory and also the hospital in India as to what should be taken. The recommended vaccinations would normally be from the following list:
What is the procedure for booking a treatment at a hospital?
Once you get a quote from us, select one or more quotes and let us know. We will connect you with the consultant and responsible representative of the hospital. You can also speak to a staff at the ‘International Patients Division’ of the hospital by giving them the code of the offer. The formalities may differ slightly by hospitals and depending on your physical condition, the medical attention needed etc. The hospitals along with our consultant will guide you fully on the requirements thereon after consulting their specialist doctor.
Would the Hospital undertake bookings for my family/attendant’s
On prior intimation, Hospitals are most likely to suggest options for stay and arrange for accommodation depending on your need. Kindly verify the same before your visit with your consultant.
Your medical consultant can provide details of accommodation which are available near to the hospital. You will have to request them for this.
Can I obtain an estimate of the cost / quote of treatment?
Yes, our consultant will connect with their empaneled hospitals and submit their quotes. We will send you the best 5 quotes. The quote that will be sent to you will be given by a recognized hospital.
The cost as you may be aware, depends on the medical condition, the choice of treatment, the type of room opted for etc.
All your medical history and essential treatment details would be analysed by the team of experts in the hospitals. They will also provide you the various types of rooms / accommodation packages available and you have to make the selection. Charges are likely to vary by the type of room you take.
Will the quote differ from the final treatment cost?
Sometimes. But if it does the reason will be explained to you before the procedure is undertaken. This is because the nature of a body reacting to a treatment may differ and that me effect the final treatment cost.
Do the hospitals in India accept health insurance?
If you have health insurance that’s internationally valid / valid in India, please alert the hospitals and our consultant about it. If it’s an approved insurance provider, hospitals might request you to get an advance payment guarantee which you will have to co-ordinate from your home country.
What are the inclusions / exclusions in the quotes?
Our consultants will provide details very clearly. Usual inclusions are:
Implants and special consumables: These are choice driven. If the medical procedure needs implants or special consumables, the doctors or staff will intimate you. Implants, consumables are of different sizes, types, materials and cost options. Depending on what suits your body condition, there will be a range of choices. You can make the selection on the brands and/or their quality options based on the cost suitability and suggestion of the specialist.
Stay beyond the usual time in the hospital, depending on your recovery is likely to be additional.
Special tests, special medications and high value drugs will be charged extra.
Will Hospitals assist in airport transfers?
Yes, pick-up and drop can be arranged on request and can be included in the quote, if clearly requested earlier.
Many hospitals do provide airport transfers as a complimentary service and their guest relationship executive will be available at the time of your arrival. Others will intimate, if it is payable.
Will assistance be provided by hospitals or your consultant in obtaining Medical Visa?
On confirmation of the quote, our consultant will work with the hospitals to provide assistance in this regard. An invitation letter from the respective Hospital will be required for visa processing. The consultant will arrange for this letter, once confirmation is given by you. This has to be presented at the ‘Embassy’ or ‘High Commission of India’ in your country.
Is it possible for my family members/ attendant traveling along with me to obtain Medical Visas?
Attendants/family members of patients coming to India for medical treatment will have to apply for Medical Attendant visa (MEDX) co-terminus with the Medical visa of the patient. A letter from the hospital will be useful here as well.
Who are the permitted attendants and how many can travel?
Attendants should be spouse/children or those having blood relations with the patient. Not more than two attendants are allowed.
What are the requirements for obtaining my medical visa?
How long is a medical visa valid for?
Initial duration of the visa is one year or the period of treatment, whichever is less. Visa will be valid for maximum three entries in a year.
If a necessity of a repeat visit arises, how many are allowed?
A maximum of 3 entries are allowed in one year. Our consultant can arrange an skype discussion with your doctor here in India at a nominal cost - This may reduce your repeat visits.
What would be the approximate fee for a Medical Visa?
A visa fee for Medical visa is different by countries. It normally ranges from $10 to $155. This is subject to applicable laws and may change from time to time.
Are there any formalities with the Medical Visa after my arrival to India?
Normally our consultant along with the hospitals help you with such formalities. You would have to register at the Foreigner’s Regional Registration Office within 14 days of your arrival. Attendants also have to get registered themselves with the local FRROs / FROs within 14 days of entering India.
If my treatment is being prolonged, would I be provided assistance with extension of my visa?
Medical and Medical Attendant visas are extendable by FRRO (Foreigners Regional Registration Office) in India depending upon the condition of the patient on the production of the required medical documents.
How will my appointments with the doctor be scheduled?
Our consultant would facilitate in scheduling your appointments and consultations with the doctor through the Hospital’s International Patients Division. All correspondence will be on hospital letter head after your quote confirmation.
Would there be pharmacies / medical store available in the Hospitals?
Most Hospitals in India are likely to have a Pharmacy within its premises for easy accessibility.
What are the various room categories available in the Hospital?
This is important for ascertaining the cost of the medical procedure. More expensive the room you pick, more will the cost of treatment.
What are the communication services / facilities provided by the Hospital?
Would I be assisted with an interpreter during my stay?
English is widely spoken across India. But if assistance for any other language is required, interpretation service will be arranged on request. Some hospitals utilise the service of full-time in-house interpreters. It is better that you inform the language need in advance to the consultant so that necessary arrangements can be made.
Will arrangements be made to fulfil my religious obligations?
Hospitals usually have designated quiet rooms / prayer halls which cater to major religions/faiths. India is a secular country and is open to all religions. The consultant or the hospital staff would also be able to guide you to the closest place of worship.
Would international cuisines be available?
Yes, international cuisines are available in major hospitals. Some menus are standard while others would be on request. Do feel free to specify this with our consultant. That said, doctors will advise your diet based on your therapeutic needs and quick recovery! Food is provided to bystanders too from the hospital catering unit.
If you are on any special dietary requirements, do let the consultant know before confirmation of the quote.
How about international cuisine availability for Ayurveda?
For alternative medicine (e.g., Ayurveda), as part of the medical management and treatment for certain conditions, you would have to stick the dietary guidance of doctors. This is for the treatment to have the best of impact and recovery. In such units, international cuisines are usually not provided.
What are the other facilities provided by hospitals?
Certain Hospitals provide the following, these may attract extra cost.
- 1. Laundry services
- 2. Local sight-seeing
- 3. In-house business centre
- 4. Safety locker facility
- 5. Gymnasium
- 6. Shopping assistance
Please convey your requirements to the consultant before finalizing the quote.
Can I travel immediately after treatment?
It will depend on the period of recuperation for the specific treatment. Based on your Doctor’s advice your return travel can be planned.
Are treatment procedures covered by major medical insurance companies?
Medical insurance can be claimed, but kindly check with the respective Hospital if this facility is accepted and, availed.
What are the acceptable modes of payment?
All major modes of payments are accepted in India – Cash/ International Master or Visa Credit Card, Travellers cheque etc.
What are the procedures involved in the process of discharge?
You will be guided by the Hospital official and or your consultant in this process. Financial aspects would be taken care of once the Discharge summary is handed to you. Subsequently you will be given instructions on medication and recommendations for scheduling of follow up requirements, if any.
How will my offshore check-up with the Doctor in India after treatment be scheduled?
You can keep in touch with the respective consultants who can organize a video conference between the Doctors and the patients offshore. This will be done at a moninal extra cost.
What is the role of MedicOpedia?
We are a technology platform and we get the patents connected with the experienced medical tourism consultant. Once we provide you with the different quotes you can decide which quote is right for you. Post that you will directly deal with the hospital through the consultant you have selected.