Some frequently asked questions, for your clarification:

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The hospitals align to JCI or the NABH accreditation which are stringent and oriented to the highest standards for medical delivery.

In India there is no waiting period or queuing up, either for diagnostic procedures or for treatment. Healthcare is not worth it when there is a prolonged waiting time.

Medical History/ Records/ Test reports/ Doctor referral notes/ X-rays Contact details – Residence/ Driver’s license/ Passport copies Passport size photos – keep 10-15 in hand for various purposes Bank statement/ Details of Health insurance, if any.

Vaccinations and up-to-date immunizations are a safeguard for any international travel. However, please check with the doctor in your home country, any Government advisory and also the hospital in India as to what should be taken. The recommended vaccinations would normally be from the following list:

Once you get a quote from us, select one or more quotes and let us know. We will connect you with the consultant and responsible representative of the hospital. You can also speak to a staff at the ‘International Patients Division’ of the hospital by giving them the code of the offer. The formalities may differ slightly by hospitals and depending on your physical condition, the medical attention needed etc. The hospitals along with our consultant will guide you fully on the requirements thereon after consulting their specialist doctor.

On prior intimation, Hospitals are most likely to suggest options for stay and arrange for accommodation depending on your need. Kindly verify the same before your visit with your consultant.

Your medical consultant can provide details of accommodation which are available near to the hospital. You will have to request them for this.

Yes, our consultant will connect with their empaneled hospitals and submit their quotes. We will send you the best 5 quotes. The quote that will be sent to you will be given by a recognized hospital.

The cost as you may be aware, depends on the medical condition, the choice of treatment, the type of room opted for etc.

All your medical history and essential treatment details would be analysed by the team of experts in the hospitals. They will also provide you the various types of rooms / accommodation packages available and you have to make the selection. Charges are likely to vary by the type of room you take.

Sometimes. But if it does the reason will be explained to you before the procedure is undertaken. This is because the nature of a body reacting to a treatment may differ and that me effect the final treatment cost.

If you have health insurance that’s internationally valid / valid in India, please alert the hospitals and our consultant about it. If it’s an approved insurance provider, hospitals might request you to get an advance payment guarantee which you will have to co-ordinate from your home country.

Our consultants will provide details very clearly. Usual inclusions are:

Exclusions are:

Implants and special consumables: These are choice driven. If the medical procedure needs implants or special consumables, the doctors or staff will intimate you. Implants, consumables are of different sizes, types, materials and cost options. Depending on what suits your body condition, there will be a range of choices. You can make the selection on the brands and/or their quality options based on the cost suitability and suggestion of the specialist.

Stay beyond the usual time in the hospital, depending on your recovery is likely to be additional.

Special tests, special medications and high value drugs will be charged extra.

Yes, pick-up and drop can be arranged on request and can be included in the quote, if clearly requested earlier.

Many hospitals do provide airport transfers as a complimentary service and their guest relationship executive will be available at the time of your arrival. Others will intimate, if it is payable.

On confirmation of the quote, our consultant will work with the hospitals to provide assistance in this regard. An invitation letter from the respective Hospital will be required for visa processing. The consultant will arrange for this letter, once confirmation is given by you. This has to be presented at the ‘Embassy’ or ‘High Commission of India’ in your country.

Attendants/family members of patients coming to India for medical treatment will have to apply for Medical Attendant visa (MEDX) co-terminus with the Medical visa of the patient. A letter from the hospital will be useful here as well.

Attendants should be spouse/children or those having blood relations with the patient. Not more than two attendants are allowed.

Initial duration of the visa is one year or the period of treatment, whichever is less. Visa will be valid for maximum three entries in a year.

A maximum of 3 entries are allowed in one year. Our consultant can arrange an skype discussion with your doctor here in India at a nominal cost - This may reduce your repeat visits.

A visa fee for Medical visa is different by countries. It normally ranges from $10 to $155. This is subject to applicable laws and may change from time to time.

Normally our consultant along with the hospitals help you with such formalities. You would have to register at the Foreigner’s Regional Registration Office within 14 days of your arrival. Attendants also have to get registered themselves with the local FRROs / FROs within 14 days of entering India.

Medical and Medical Attendant visas are extendable by FRRO (Foreigners Regional Registration Office) in India depending upon the condition of the patient on the production of the required medical documents.

Our consultant would facilitate in scheduling your appointments and consultations with the doctor through the Hospital’s International Patients Division. All correspondence will be on hospital letter head after your quote confirmation.

Most Hospitals in India are likely to have a Pharmacy within its premises for easy accessibility.

The standard categories are:

This is important for ascertaining the cost of the medical procedure. More expensive the room you pick, more will the cost of treatment.

English is widely spoken across India. But if assistance for any other language is required, interpretation service will be arranged on request. Some hospitals utilise the service of full-time in-house interpreters. It is better that you inform the language need in advance to the consultant so that necessary arrangements can be made.

Hospitals usually have designated quiet rooms / prayer halls which cater to major religions/faiths. India is a secular country and is open to all religions. The consultant or the hospital staff would also be able to guide you to the closest place of worship.

Yes, international cuisines are available in major hospitals. Some menus are standard while others would be on request. Do feel free to specify this with our consultant. That said, doctors will advise your diet based on your therapeutic needs and quick recovery! Food is provided to bystanders too from the hospital catering unit.

If you are on any special dietary requirements, do let the consultant know before confirmation of the quote.

For alternative medicine (e.g., Ayurveda), as part of the medical management and treatment for certain conditions, you would have to stick the dietary guidance of doctors. This is for the treatment to have the best of impact and recovery. In such units, international cuisines are usually not provided.

Certain Hospitals provide the following, these may attract extra cost.

  • 1. Laundry services
  • 2. Local sight-seeing
  • 3. In-house business centre
  • 4. Safety locker facility
  • 5. Gymnasium
  • 6. Shopping assistance

Please convey your requirements to the consultant before finalizing the quote.

It will depend on the period of recuperation for the specific treatment. Based on your Doctor’s advice your return travel can be planned.

Medical insurance can be claimed, but kindly check with the respective Hospital if this facility is accepted and, availed.

All major modes of payments are accepted in India – Cash/ International Master or Visa Credit Card, Travellers cheque etc.

You will be guided by the Hospital official and or your consultant in this process. Financial aspects would be taken care of once the Discharge summary is handed to you. Subsequently you will be given instructions on medication and recommendations for scheduling of follow up requirements, if any.

You can keep in touch with the respective consultants who can organize a video conference between the Doctors and the patients offshore. This will be done at a moninal extra cost.

We are a technology platform and we get the patents connected with the experienced medical tourism consultant. Once we provide you with the different quotes you can decide which quote is right for you. Post that you will directly deal with the hospital through the consultant you have selected.